Scope of service
Repair Factory provides diagnostic and repair services for household appliances. Manufacturer names and model numbers are used to identify the appliance and source the correct original parts.
Estimates and approval
We provide an estimate after diagnosis. Repairs and parts are not ordered or installed until you approve the estimate. Final costs may vary if additional faults are discovered, in which case we will seek your approval before proceeding.
Parts and availability
We use only original manufacturer parts. Lead times can depend on your exact model and current supply, and we confirm the part and cost with you before installation.
Workmanship warranty
Completed repairs may be covered by a workmanship warranty where applicable. Specific terms, duration and exclusions are provided with your estimate.
Limitations
We are not responsible for pre-existing conditions, misuse, or issues unrelated to the repair performed. Safety-critical systems must be serviced by qualified technicians.