Contact
Book a repair, call, or send a message about your Sub-Zero appliance — we’ll confirm an appointment and give you a clear estimate before any work begins.
Contact & business details
Reach us the way that suits you. Here’s everything you need to get in touch and know what to expect.
Get in touch
Have a Sub-Zero appliance that is acting up? Send us a few details about the model and symptom and we will help you schedule a visit. Prefer to talk it through? Give us a call during business hours and we will point you in the right direction.
Use the booking form to request a repair. For general questions, email or phone works well — we typically reply the same business day.
Service areas
We currently serve the Miami, New York, Houston, Los Angeles and San Diego metro areas. If you are just outside one of these regions, contact us with your ZIP code and we will confirm whether we can help.
Request your repair
Fields marked with * are required. We’ll confirm your appointment window by phone or email.
Answers before you ask
A few of the questions we hear most from new customers.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Yes. We use only original manufacturer parts. We confirm the part and cost with you before anything is ordered or installed.
Completed repairs are covered by a workmanship warranty where applicable. Specific terms, duration and exclusions are shared with your estimate.
We currently serve the Miami, New York, Houston, Los Angeles and San Diego metro areas. Contact us with your ZIP code to confirm coverage for your address.